Merlin Computers

History and Evolution

Merlin Computers Ltd was established in 1990 in Malta, at a time when the local business community was beginning to adopt networked computing. The company quickly positioned itself as a reliable partner for organisations making the transition from standalone systems to fully integrated IT environments. Rather than focusing solely on hardware sales, Merlin emphasised building long-term relationships through strong technical support and practical business solutions.

As the company matured, it broadened its scope from core IT infrastructure into three additional specialist domains: printing and imaging solutions, medical technology, and bespoke business software. This evolution led to the creation of four distinct but coordinated divisions: Merlin IT, Merlin Print, Merlin Med, and Merlin Software. Merlin IT delivers corporate IT support, managed services, server and virtualisation platforms, Microsoft 365 and cloud services, and cybersecurity. Merlin Print handles large-format printing and imaging solutions along with related hardware and consumables. Merlin Med provides medical-grade equipment for healthcare providers. Merlin Software develops custom business software, including ERP solutions for distribution and other industries, operating also through the separate website merlinbusinesssoftware.com.

Brand Partnerships and Service Centres

Merlin’s product and brand portfolio includes partnerships with internationally recognised manufacturers. Its current brand lineup features ASUS (as the authorised Maltese service and repair centre), Olivetti (also an authorised service centre), Wacebo Europe, and Abintrax, alongside long-standing relationships with Fujitsu, Microsoft, NetApp, and Kaspersky. These partnerships allow Merlin to offer a wide range of hardware, software, and support services to its clients.

Warranty and Service Commitment

Throughout its history, Merlin has cultivated a reputation for after-sales excellence. The company’s hallmark is a five-year warranty on parts and labour for all supplied hardware — a commitment it claims is among the strongest in the market. This warranty is a tangible expression of Merlin’s philosophy of accountability and long-term client relationships, reinforcing trust in the reliability of every solution delivered.

Client Base and Market Position

Merlin serves a diverse client base across the private and public sectors in Malta, including corporate enterprises, government departments, educational institutions, and telecommunications operators. Its long-term partnership approach and focus on quality have made it a respected name in the local IT services market. The company does not appear to have a significant international footprint, but its depth of service in Malta positions it as one of the island’s more established technology solution providers.