Marco, Inc.
- Founded
- 1973-01-01 in St. Cloud, Minnesota, USA
- Headquarters
- St. Cloud, Minnesota, USA
- Phone
- (651) 634-6102
Marco Technologies, operating as Marco, Inc., is a national provider of managed IT, security, print, voice, and digital transformation solutions for mid‑market and enterprise organizations. Founded in 1973 in St. Cloud, Minnesota, as a typewriter and office supply shop by Gary Marsden and Dave Marquardt, the company has evolved over five decades into a multi‑portfolio technology services firm. With a US‑based workforce of more than 1,200 employees and offices in 15 states, Marco delivers a comprehensive suite of offerings including managed services, cybersecurity, cloud infrastructure, copier and print management, unified communications, audio‑visual integration, physical security, and business process automation. The company is known for its “Gold Standard” culture and vendor‑agnostic approach, holding certifications from Cisco, Microsoft, HP, Mitel, Arctic Wolf, Barracuda, and others. Marco has been recognized on the CRN Solution Provider 500, CRN Tech Elite 250, and Channel Futures MSP 501 lists. In 2025, the company appointed Brian Wyatt as its new CEO to lead its next phase of national expansion.
Detailed Review
History and Founding
Marco began in 1973 as a small typewriter and office supply shop in St. Cloud, Minnesota, founded by Gary Marsden and Dave Marquardt. Over the decades, the company adapted to technological shifts, moving from typewriters to copiers, then to managed IT services and digital transformation. This long arc of evolution transformed Marco into a full‑spectrum technology services provider with a national footprint.
Business Model and Offerings
Marco generates revenue through recurring managed services contracts, hardware sales, project‑based implementations, and professional services. Its core offerings span managed IT services (remote monitoring, help desk, infrastructure management), cybersecurity (assessments, SOC services, endpoint protection), copier and print fleet management, voice and collaboration (VoIP, UCaaS platforms), audio‑visual integration, physical security (video surveillance, access control), and digital transformation (workflow automation, AI integration). The company maintains a vendor‑agnostic posture, partnering with vendors such as Arctic Wolf, Barracuda, Cisco, Microsoft, HP, Mitel, and Fujifilm to provide best‑of‑breed solutions.
Market Position and Recognition
Marco competes in the crowded managed services and technology solutions space against national players like CDW, SHI, and regional IT service providers. Its differentiation lies in the breadth of its portfolio—covering IT, print, communications, and physical security under one roof—and its “Gold Standard” service culture. The company has been consistently recognized on industry lists such as the CRN Solution Provider 500, CRN Tech Elite 250, and Channel Futures MSP 501, reflecting its scale and expertise.
Leadership and Recent Developments
In 2025, Marco appointed Brian Wyatt as CEO, succeeding Doug Albregts, to drive further national expansion. The executive team also includes CFO Chris Pudenz and CTO Steve Knutson. The company continues to invest in cybersecurity capabilities and digital transformation services, positioning itself as a one‑stop partner for mid‑market and enterprise clients seeking to modernize their technology stacks.
Key Products
Managed Services
Remote monitoring, help desk, and IT infrastructure management for multi‑location organizations.
IT & Security
Cybersecurity assessments, SOC services, endpoint protection, and compliance solutions, leveraging partners like Arctic Wolf and Barracuda.
Copiers & Printers
Fleet management, maintenance, and cost optimization for office and production print, with partners including HP and Fujifilm.
Phone & Collaboration
VoIP phone systems, UCaaS platforms (Mitel, Cisco Webex), and team collaboration apps.
Digital Transformation
Workflow automation, AI integration, and business process re‑engineering.
Audio Visual
Conference room design, digital signage, and integrated AV for corporate, education, and healthcare settings.
Physical Security
Video surveillance, access control, and building security systems.
Offices & Headcount
1200 employees (approx.)