Chaim Heber

Chaim Heber is an entrepreneur and technologist focused on AI-driven customer experience for the iGaming and gambling industry. As the CEO and co-founder of Cevro AI (formerly ChatForm AI), he leads the development of conversational AI agents designed to deliver personalized, empathic support to players.

Heber previously founded ChatForm AI, a next-generation conversational platform for frictionless data collection and customer engagement. In 2024, the company rebranded to Cevro AI, reflecting its deepened focus on player support in iGaming.

He is a member of the Forbes Technology Council and frequently speaks about AI in iGaming, player retention, and CX optimization. His work centers on bridging the gap between automation and human-like emotional connection in player support.