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Resorts World Las Vegas

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Founded
2021-01-01 in 3000 South Las Vegas Boulevard, Winchester, Nevada, United States (Las Vegas Strip)
Headquarters
3000 South Las Vegas Boulevard, Las Vegas, Nevada 89109, United States

Resorts World Las Vegas is a $4.3 billion integrated luxury resort and casino on the Las Vegas Strip, developed by Malaysian conglomerate Genting Group. Opened in June 2021 on the site of the former Stardust Resort, it was the first ground-up Strip resort since 2010 and the most expensive ever built at opening. The property features 3,506 rooms across three Hilton brands—Las Vegas Hilton, Conrad, and Crockfords—making it the largest multi-brand Hilton partnership globally. Its 117,000-square-foot cashless casino, 5,000-seat theatre, over 50 dining and nightlife venues, and five-acre pool complex anchor a technology-forward, East Asian-inspired design. Resorts World is LEED Gold Certified and holds a station for the Las Vegas Convention Center Loop. The resort has faced financial and regulatory challenges in 2024, prompting leadership restructuring, including a new CEO in December 2024.

Detailed Review

History and Development

Resorts World Las Vegas was built by Genting Group, a Malaysian conglomerate with extensive resort operations in Asia and the Americas. Construction began in 2017 on the 87-acre site that previously housed the Stardust and the abandoned Echelon Place project. The $4.3 billion project opened on June 24, 2021, becoming the most expensive resort in Las Vegas history at that time. It was also the first ground-up Strip resort since The Cosmopolitan in 2010.

Business Model and Revenue

Resorts World operates as a traditional integrated resort, generating revenue from casino gaming, hotel stays, dining, entertainment, retail, and convention services. The casino floor uses cashless technology and a modern open layout. The resort targets both leisure and business travelers through its three distinct Hilton hotel brands, each offering different price points and service levels. The loyalty program, Genting Rewards, ties together gaming and non-gaming spending.

Market Position and Competitors

Resorts World competes directly with other luxury Strip properties such as Wynn Las Vegas, The Venetian, Caesars Palace, and Aria. Its East Asian-inspired design and partnership with Hilton differentiate it. The resort's 5,000-seat theatre attracts top-tier residencies like Katy Perry and Carrie Underwood. However, it faces intense competition for convention business, high-roller gamblers, and entertainment dollars. The 2024 financial downturn and regulatory scrutiny (including a federal investigation into money laundering compliance) have pressured its market standing.

Notable Partnerships and Technology

Resorts World is a flagship partner for Hilton's multi-brand strategy. It also collaborates with The Boring Company for underground Loop transportation, Zouk Group for nightlife, and SONIFI for in-room technology. The RED Digital Concierge provides AI-powered guest services. The property's 100,000-square-foot LED screen is one of the largest in the world.

Recent Developments and Leadership

In late 2024, Resorts World underwent significant leadership changes. Alex Dixon was appointed CEO in December 2024, succeeding previous management. Carlos Castro was named President, COO, and CFO in early 2025. Jim Murren, a former MGM Resorts CEO, serves as Chairman. The resort also appointed Dima M. Howard as EVP of International Marketing (Europe, Latin America, and Middle East) in 2026. These moves aim to strengthen governance and drive growth after a challenging third quarter in 2024.

Key Products

  • Las Vegas Hilton at Resorts World

    Full-service Hilton brand with 1,774 rooms and suites; features its own lobby, private reception, and digital key access.

  • Conrad Las Vegas at Resorts World

    Hilton’s lifestyle luxury brand; the largest Conrad in the world with 1,496 ultra-stylish rooms and suites; includes a dedicated VIP check-in and lounge.

  • Crockfords Las Vegas (LXR Hotels & Resorts)

    Ultra-luxury brand with 332 rooms, suites, and villas; part of Hilton’s LXR collection; offers the highest level of personalized service and gaming.

  • Resorts World Casino

    117,000 sq. ft. gaming floor featuring cashless technology, table games, slot machines, and a high-limit salon.

  • Resorts World Theatre

    5,000-seat entertainment venue with a large stage; hosts headliner residencies, concerts, and events.

  • Zouk Group Venues

    Nightlife and dining concepts including Zouk Nightclub, RedTail, and several restaurant collaborations.

  • The District at Resorts World

    70,000 sq. ft. retail collection featuring designer boutiques and curated shops.

  • Resorts World Pool Complex

    Five-acre outdoor area with five distinct pool experiences, two spas, and Strip views; named one of top 10 hotel pools in the U.S. by The Points Guy.

  • Awana Spa

    27,000 sq. ft. spa offering personalized treatments, immersive facilities, and wellness programming.

  • Genting Rewards

    Property-wide loyalty program offering points redeemable across gaming, dining, hotel stays, and entertainment.

  • RED Digital Concierge

    AI-powered text-based concierge service allowing guests to request services, make reservations, and access information via SMS.

  • Las Vegas Convention Center Loop Station

    Underground shuttle service by The Boring Company connecting the resort to the nearby Las Vegas Convention Center.

Offices & Headcount

7500 employees (approx.)

Key Persons

  • Carlos Castro
    Carlos Castro

    President & Chief Financial Officer (CFO) / Chief Operating Officer (COO)

Recent News

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