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Commercial Custom Seating and Upholstery

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Founded
1988-01-01 in Garden Grove, California, USA
Headquarters
12601 Western Ave, Garden Grove, CA 92841, USA
Email
craigm@commercialcustomseating.com
Phone
(714) 850-0520 ext. 36

Since 1988, Commercial Custom Seating & Upholstery, Inc.—operating as Commercial Custom Seating Industries (CCS)—has evolved from a regional upholstery shop into a nationally recognized, employee-owned fabrication house for custom furniture and fixtures. Headquartered in Garden Grove, California, CCS serves a wide cross-section of commercial industries, including hospitality, healthcare, restaurants, casinos, retail, education, and corporate offices. The company positions itself as a single‑source partner, handling projects from initial concept and design through precision fabrication, finishing, and installation. Its in‑house capabilities span custom millwork, seating (booths, banquettes, settees, chairs), table tops and bases, metal fabrication (carbon steel and stainless steel), solid‑surface and stone work, cabinetry, imaging, and a full‑service upholstery shop. With a workforce of approximately 150–200 skilled craftsmen, CCS emphasizes end‑to‑end service and bespoke design solutions tailored to each client’s spatial and branding requirements. The company is accredited by the Better Business Bureau since July 2021 and is noted as an employee‑owned enterprise, a structure that reflects its commitment to long‑term stability and quality. CCS’s reputation rests on its ability to bring complex, custom visions to life for both small‑scale renovations and large‑scale national rollouts, making it a known force in the contract furniture market.

Detailed Review

Key Capabilities & Process

Commercial Custom Seating & Upholstery, Inc. (CCS) is a comprehensive custom fabrication shop that has refined its capabilities over three decades. Unlike many contract furniture dealers that largely resell standardized products, CCS operates a vertically integrated production facility in Southern California, allowing it to control every stage of manufacturing—from rough carpentry and metal welding to fine finishing and upholstery. The company's service model is built around solving design challenges for architects, interior designers, and facility managers who require non‑catalog, site‑specific solutions.

CCS's product range is broad but unified by its custom nature. The seating division produces upholstered booths, banquettes, settees, and chairs using a dedicated upholstery shop staffed with experienced trimmers. The millwork department handles reception desks, bars, host stands, wall panels, and case goods. The metal fabrication side creates table bases, railings, light fixtures, and structural elements in carbon steel and stainless steel, with options for powder coating, plating, and custom finishes. The company also incorporates solid‑surface and stone fabrication, digital imaging for logos and graphics, and on‑site refinishing services.

CCS markets itself as a “designer and manufacturer” that provides a seamless experience from concept to installation. Clients submit sketches, CAD files, or rough ideas, and CCS's engineering team translates them into shop drawings. The in‑house fabrication reduces lead times and allows for real‑time adjustments. The company serves national accounts in the hospitality sector (hotels, restaurants, casinos) and has the scale to handle multi‑site projects while maintaining consistency.

Market Position and Quality

The company holds an A+ rating with the BBB and is recognized as an employee‑owned business, suggesting a culture of craftsmanship and accountability. Customer reviews (aggregated from BBB and chamber listings) highlight reliability in meeting deadlines and flexibility in handling design changes. The Instagram presence (@ccs_ind) showcases a portfolio of over 150 craftsmen working on custom cabinetry, stonework, and stainless steel fixtures, reinforcing the breadth of its in‑house talent.

CCS's revenue is estimated at approximately $23.6 million (ZoomInfo estimate), and its employee count places it in the mid‑size custom manufacturer range. It competes with other US‑based contract furniture manufacturers but differentiates itself through its all‑under‑one‑roof model and willingness to take on technically complex or non‑standard projects.

Overall Assessment

Commercial Custom Seating & Upholstery is a well‑established, employee‑owned custom manufacturer that offers a reliable alternative to large‑scale catalog furniture suppliers. Its strengths lie in vertical integration, a long track record (since 1988), and a willingness to tackle highly customized designs. For clients seeking bespoke commercial furnishings with attentive project management, CCS is a credible choice. The lack of publicly named executive leadership may be a consideration for some B2B partners, but the company's operational presence and consistent BBB accreditation indicate stable management that has persisted for decades.

Key Products

  • Custom Millwork

    Reception desks, bars, cabinetry, wall panels, and architectural woodwork tailored to commercial interiors.

  • Custom Seating & Upholstery

    Booths, banquettes, settees, chairs, and lounge seating with custom fabric, leather, or vinyl upholstery.

  • Custom Tables & Bases

    Table tops (wood, solid surface, stone) and metal bases (carbon steel, stainless steel) in bespoke designs.

  • Custom Metal Fabrication

    Carbon steel and stainless steel elements: railings, light fixtures, furniture frames, and structural accents.

  • Custom Finishing

    On‑site and in‑shop finishing, refinishing, and restoration of wood and metal surfaces.

  • Graphics & Imaging

    Digital printing and imaging for branded furniture, logos, and decorative elements.

  • Solid Surface & Stone

    Fabrication of solid‑surface countertops, bar tops, and stone elements (e.g., quartz, granite).

  • End‑to‑End Project Services

    Concept development, CAD/engineering, fabrication, delivery, and installation.

Offices & Headcount

175 employees (approx.)

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