Fast Track Expands Italian Market Footprint with NetWin.it Partnership

Fast Track, a prominent provider of player engagement solutions, has announced a new collaboration with NetWin.it, an Italian online casino and sportsbook operator. Under this agreement, NetWin.it will implement Fast Track’s integrated CRM, Rewards, and Greco platforms to manage player engagement strategies across its Italian operations.

The deployment integrates Fast Track's core modules—CRM for customer relationship management, Rewards for loyalty programs, and Greco for bonus strategy—into a single, real-time customer model. This unified platform will empower NetWin.it’s team to develop and execute sophisticated player engagement initiatives, gamification mechanics, and intelligent bonus campaigns from one interconnected system. The partnership also includes access to Fast Track AI, which facilitates conversational interactions with the platform and delegates end-to-end CRM tasks to AI agents.

NetWin.it is an entity of RB Holding, a group boasting over 70 years of experience within the gaming industry. The operator holds an ADM license and offers a comprehensive online gaming portfolio, which includes slots, live casino options, sports betting, and traditional Italian card games.

Stefano Giancotti, Head of Product at NetWin, expressed enthusiasm for the new collaboration. He stated, “Choosing Fast Track gives our team one platform to run engagement, gamification and bonus strategies together, built for the Italian market and the way we want to grow. We are excited about what this lets us build for our players.”

Simon Lidzén, Co-founder and CEO of Fast Track, also commented on the partnership, highlighting the inherent quality within NetWin. He noted, “There is real talent behind NetWin, with decades of gaming experience within the group and clear ambitions for its Italian players.” Lidzén added that Fast Track anticipates assisting NetWin.it in transitioning towards agentic workflows utilizing the full Fast Track suite, aiming to build a lasting presence in the Italian market.

This strategic partnership significantly enhances Fast Track's presence within the competitive Italian iGaming landscape, further solidifying its position as a key technology provider in the region.